Privacy Policy
Last updated: 2026-09-27
Privacy Policy — MR PixelPrints (Custom Premium Apparel)
Effective Date: January 11, 2026
Last Updated: January 11, 2026
MR PixelPrints – Custom Premium Apparel (“MR PixelPrints,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website and web app (the “Service”), including features such as account registration, login via Google/Facebook, order requests, job tracking, payments, and customer support.
If you do not agree with this Privacy Policy, please do not use the Service.
1) Information We Collect
We may collect the following categories of information:
A. Account and Profile Information
Name (e.g., full name)
Email address
Profile photo/avatar (if provided by Google/Facebook)
Login provider identifiers (e.g., Google/Facebook user ID)
B. Order and Transaction Information
Order details (design info, product type, sizing, quantity, delivery preferences)
Communications and files you submit (e.g., artwork/design uploads)
Payment status and references (e.g., amount, date, invoice number)
Note: We do not store full card details if payments are processed through third-party payment providers.
C. Communications
Messages sent through chat forms, Messenger links, email, or support channels
Feedback, inquiries, and service requests
D. Technical and Usage Data
IP address (may be processed for security and fraud prevention)
Device information (browser type, device type)
Log data (pages visited, time stamps, error logs)
Cookies or similar technologies (see Section 6)
2) How We Use Your Information
We use your information to:
Create and manage your account
Authenticate you using Google/Facebook login (if you choose those methods)
Process and fulfill orders and service requests
Provide customer support and respond to inquiries
Send service-related messages (order updates, confirmations, important notices)
Improve the Service (performance, usability, features)
Prevent fraud, abuse, and unauthorized access
Comply with legal obligations and enforce our terms
3) Legal Bases for Processing (General)
Depending on your location and applicable law, we process information based on:
Performance of a contract (to provide services you request)
Legitimate interests (security, improvement of services, fraud prevention)
Consent (when required for cookies/marketing or optional data)
Legal obligations (tax, accounting, lawful requests)
4) How We Share Information
We do not sell your personal information.
We may share information only in these situations:
A. Service Providers and Technology Partners
We use third-party services to operate the Service, such as:
Hosting and database/authentication providers
Analytics and performance monitoring tools
Payment processors
These providers are authorized to process information only as needed to provide services to us.
B. Legal and Safety Reasons
We may disclose information if required to comply with law, court orders, or government requests, or to protect the rights, property, and safety of MR PixelPrints, our users, or others.
C. Business Transfers
If MR PixelPrints is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5) Data Retention
We retain information only as long as necessary to:
Provide the Service and maintain your account
Complete orders and maintain transaction records
Comply with legal, tax, and accounting requirements
Resolve disputes and enforce agreements
When information is no longer needed, we delete or anonymize it where feasible.
6) Cookies and Similar Technologies
We may use cookies/local storage and similar technologies to:
Keep you signed in (session management)
Maintain security and prevent abuse
Remember preferences
Understand how the Service is used (analytics, if enabled)
You can control cookies through your browser settings. Disabling cookies may affect login and functionality.
7) Account Security
We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is completely secure. Please use strong passwords (where applicable) and protect your device and login credentials.
8) Your Rights and Choices
Depending on your location, you may have rights to:
Access the personal information we hold about you
Correct or update your information
Request deletion of your account and personal information
Withdraw consent where processing is based on consent
To make a request, contact us using the details in Section 11.
9) User Data Deletion (Google/Facebook Compliance)
You may request deletion of your account and associated personal data by emailing us at:
Email: adminsupport@mrpixelprintsph.com
Subject: “MR PixelPrints – Delete My Data”
Please include the email address used to log in and any relevant account details to verify your request.
We will confirm and process deletion requests within a reasonable time, subject to legal/record-keeping requirements (e.g., invoices/transaction logs).
10) Children’s Privacy
The Service is not intended for children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can delete it.
11) Contact Us
If you have questions or requests about this Privacy Policy, contact:
MR PixelPrints – Custom Premium Apparel
Email: adminsupport@mrpixelprintsph.com
Website: mrpixelprintsph.com